No matter how good a gadget is, there are tendencies where it may glitch or malfunction at some point in its lifespan. This can happen to anyone at any time. So, if you’re having connection issues or other issues like lagging while using your DualSense controller, then you might need to reset your controller.

There are multiple reasons why your DualSense controller might be experiencing issues. When these issues occur, using the controller can be extremely frustrating and annoying at the same time. A malfunctioning PS5 controller is especially annoying when you’re in the middle of fighting an enemy. But don’t worry, we’ve got you!

In this guide, we’ll discuss how you can reset your DualSense controller in two ways, troubleshooting actions before you actually reset the PS5 controller, signs that you need to reset it, and a few frequently asked questions.

Now let’s get into it!

How to Reset PS5 Controller? Here are Two Ways To Do It:

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Photo Credits to PlayStation

There are two ways you can reset your PS5 controller. The first way is to soft reset it. A soft reset is one way you can reset your PS5 controller straight from the console. Doing a soft reset on your controller will fix issues like connection issues.

The second way is to hard reset the controller. Doing a hard reset means you are doing a factory reset on your PS5 controller. This will reset the controller back to its default settings. A hard reset is the most popular and easiest way to reset a PS5 controller.

Before performing a soft or hard reset on your PS5 controller, make sure to try the basic troubleshooting actions first. After performing troubleshooting steps and you’re still having issues with your PS5 controller, then that’s the time to perform a reset. We’ll talk more about these basic troubleshooting steps below.

Soft Reset

Here, we’ll walk you through the steps of soft resetting your PS5 controller.

  1. To soft reset your controller, unplug and disconnect the PS5 controller that you’re resetting from the console.

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Photo Credits to PlayStation

  1. Next, press the PS button on the second controller. This will display the home screen.
  2. From the home screen, press the PS button again and click on the “Control Center Menu.
  3. On the control center, click on “Accessories Menu,” then click on “Controllers.
  4. Choose the controller that you want to reset (the disconnected controller).
  5. There, select the “Turn Off” option to be able to power off the selected controller. Doing this will turn off the LED light on the controller.
  6. After this, pair the controller again by following the pairing instructions on the PS5 controller manual.

Hard Reset

Here, we’ll walk you through the steps of hard resetting your PS5 controller.

  1. First things first, unplug or disconnect the controller you’ll be performing a hard reset on and turning off the console.

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Photo Credits to IGN SEA

  1. Flip your controller to the back. There, look for a small hole at the back of the PS5 controller. Insert a sim ejector tool/sim ejector pin. If you don’t have an ejector tool, a straightened paper clip will do just fine. Press the reset button hole for about 5 seconds.

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Photo Credits to PlayStation

  1. After step 2, resync the controller with the console. To do this, connect the PS5 controller using the USB cable and press the PS button.

Before You Factory Reset Your Controller, Try These Troubleshooting Actions:

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Photo Credits to PlayStation

As we’ve mentioned, before you use the hard or soft reset option, you should try out basic troubleshooting steps first. These troubleshooting steps include:

  • Check if your controller is updated.
  • Try unpairing and pairing it again.
  • Check if the cables are damaged

It’s also advised not to disassemble the controller yourself, particularly if it’s still under the warranty period. This will void the warranty, and the service center may decline to repair or replace the controller for free, or they may charge you a fee for fixing your PS5 controller.

Signs That Your PS5 Controller Needs Resetting

When your DualSense Wireless Controller is having issues, there are things you should look for before you actually reset a PS5 controller. These include:

  • Your PS5 controller is having issues pairing even after troubleshooting actions.
  • Even after a software update, your PS5 controller is still having issues.
  • It’s malfunctioning, lagging, or has delays.
  • Worst-case scenario, it stops functioning completely.

Frequently Asked Questions

How Often Should I Reset My PS5 Controller?

As much as possible, try not to reset your controller frequently. Reset them only if needed. Resetting them often can cause damage. So, only reset your controller if the troubleshooting steps didn’t work.

Why Should You Reset Your PS5 Controller?

There are hundreds of reasons why you could be resetting your PS5 controllers, like connection problems, poor gameplay performance, and delays in the coordination of games. You could also be attempting to pair your PS5 controller with another device. And lastly, you could be experiencing other annoying issues.

These glitches could be incredibly bothersome and interfere with your entire gaming performance, causing the PS5 to fail to meet your expectations.

What Does Resetting Your PS5 Do?

When you reset the PS5 controller, it returns to its default settings when you first unbox it.

When Should I Go to a Service Center?

If you’ve tried all the troubleshooting steps and have tried resetting your controller but you’re still experiencing issues, poor gameplay, and lags, then you should immediately go to a service center near you. But remember to not disassemble the controller, especially if it’s still within the warranty period.

How Long is a PS5 Controller Meant to Last?

The battery in the PS5 Dual Sense controller should last roughly 12 hours on a full charge. More demanding video games tend to use more of the battery and much faster, but only by a bit.

That’s a Wrap

A malfunctioning PS5 controller is really annoying and can really degrade the gaming experience. But before you go out and buy a new controller, to save money and the hassle, try the methods mentioned above.

But if issues still persist after trying everything mentioned, then it might be time to buy a new one or call a professional.

For more PS5 and gaming content, check out our articles here.

Happy gaming!

Roel Mahalin
Roel Mahalin

Roel Mahalin is the founder of Techzumo. His hobby is playing video games. He’s always on the lookout for new deals to share with his readers, so he can make sure they don’t miss out on anything good! He decided to use his experience and what he has learned to provide individuals informative content about these new technologies.